Question 1

What is CEFR and which level should I start at?

Accepted Answer

CEFR stands for Common European Framework of Reference. It is an international standard for measuring language ability. A1 is complete beginner; A2 is elementary; B1 is intermediate (can handle everyday situations); B2 is upper-intermediate (confident in most topics); C1 is advanced (fluent and natural). If you are unsure where to start, take our free placement quiz on the Courses page.

Question 2

How long does it take to complete a course?

Accepted Answer

Each course is made up of short lessons (5–15 minutes each). Most students complete a full level course in 4–8 weeks when studying 30 minutes per day. You go at your own pace — there are no deadlines and you keep lifetime access to any course you enroll in.

Question 3

Do I get a certificate when I finish?

Accepted Answer

Yes. Every paid course includes a completion certificate that you can download and share on LinkedIn or your CV. The certificate shows the course name, your CEFR level, and the date of completion.

Question 4

What are Live Classes and how do I join?

Accepted Answer

Live Classes are interactive online sessions with Uzair or one of our certified trainers. They run in small groups (max 8 students) so you get real speaking practice and personal feedback. After you purchase a Live Classes seat, you will receive a link and calendar invite for your session.

Question 5

What is your refund policy?

Accepted Answer

We offer a 7-day money-back guarantee on all paid courses. If you are not satisfied for any reason, contact us within 7 days of purchase and we will process a full refund — no questions asked. Live Classes are non-refundable once the session has taken place.

Question 6

Can I learn on my phone?

Accepted Answer

Yes. The platform works on any device — phone, tablet, or computer. All lessons are mobile-optimised so you can learn during your commute, on your lunch break, or wherever works for you.

Question 7

Are there any free courses?

Accepted Answer

Yes. We offer a Free Starter Kit that includes the first module of our A1 Beginner course. No credit card is needed. You can enroll and start learning right now by visiting the Free Courses section.

Question 8

What if I have a question during a course?

Accepted Answer

You can ask questions directly inside each lesson using the comments section. Our instructors check and reply within 48 hours. You can also reach us any time via the Contact page.

Frequently Asked Questions

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